Privacy Policy

1. Introduction

Codi Origin ("we," "us," or "our") operates the website codiorigin.com and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Service.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, and password when you register.
• Payment information: billing details processed securely by our third-party payment processor. We do not store your full credit card number on our servers.
• Communications: any information you include when you contact us for support or feedback.

2.2 Information Collected Automatically

• Usage data: pages viewed, lessons completed, time spent on content, and features used.
• Device and log data: IP address, browser type, operating system, referring URLs, and access timestamps.
• Time zone: the time zone setting reported by your browser. We use it to calculate learning streaks and activity calendars based on your local time zone, so each day matches your own calendar.
• Cookies and similar technologies: we use essential cookies to keep you logged in and to remember your time zone, and optional analytics cookies to understand how the Service is used. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process transactions and send related confirmations.
• Track your learning progress and personalize your experience.
• Calculate learning streaks and activity calendars based on your local time zone, so each day matches your own calendar.
• Send transactional emails (purchase receipts, password resets, account notifications).
• Respond to your support requests and communications.
• Analyze usage patterns to improve content and platform performance.
• Detect, prevent, and address fraud or technical issues.

4. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: with trusted third parties who assist us in operating the Service (e.g., payment processing, video hosting, email delivery, analytics). These providers are bound by contractual obligations to keep your information confidential.
• Legal requirements: when required by law, regulation, or legal process, or to protect the rights, safety, or property of Codi Origin, our users, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the successor entity.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you request account deletion, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal or legitimate business purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict certain processing of your data.
• Request a portable copy of your data.

To exercise any of these rights, contact us at hello@codiorigin.com. We will respond within 30 days.

8. International Users

If you access the Service from outside the country where our servers are located, your information may be transferred to, stored, and processed in a different jurisdiction. By using the Service, you consent to such transfer. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete that information promptly.

10. Third-Party Services

The Service may contain links to third-party websites or integrate third-party services (such as payment processors and video players). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date at the top of this page and notify you through the Service or by email. Your continued use after changes constitutes acceptance of the revised policy.

12. Contact

If you have questions or concerns about this Privacy Policy, contact us at hello@codiorigin.com.